Tag Archives: Chiropractic Marketing

Chiropractic Marketing Tools That Will Absolutely Grow Your Practice

December 28, 2010

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51UaIsXQhuL. SL160  Chiropractic Marketing Tools That Will Absolutely Grow Your PracticeThere aren’t too many books published specifically for chiropractic marketing, so I was very interested in seeing what Dr. Reizer has to say in his new book CHIROPRACTIC MARKETING TOOLS THAT WILL ABSOLUTELY GROW YOUR PRACTICE Chiropractic Marketing Tools That Will Absolutely Grow Your Practice. According to his site, Dr. Reizer “is a former associate professor of Sherman College and has taught numerous graduate level courses in chiropractic technique, x-ray analysis, diagnostic interpretation, chiropractic philosophical applications, and chiropractic communications.”

Dr. Reizer has published numerous other books on chiropractic (which I have listed at the end of this post), as well as three science fiction novels.

The subject matter of Chiropractic Marketing Tools ranges from simple business cards and newspapers to more advanced strategies like writing your own newspaper ads, developing a weight loss campaign, and marketing to health clubs. The book is only 133 pages, but packed full of ideas. I counted at least 24 different marketing tools mentioned. Dr. Reizer spends about 3-6 pages on each of the marketing tools mentioned. In most of the chapters he briefly explains the tool and how to use it, and sometimes gives an sample piece that you can easily use in your office.

One Amazon reviewer said,”Every morning our staff reads a few pages to get everyone thinking about how to promote the office.” This is actually a pretty good idea, as these are mostly marketing tools that your staff could do for you (or setup for you.) So to have them thinking about marketing each day is vital to your practice. Also, many of these strategies your staff has never heard of before, so you can provide a quick and easy manual of marketing ideas for them to use.

I do have two critiques of the book.

The biggest critique is that while the tools mentioned are useful and will “absolutely grow your practice” if done correctly, one of the most effective marketing tools available to chiropractors is only mentioned in passing: direct response marketing. These exact words are not found in the book, but Dr. Reizer does spend a few pages talking about lead generation marketing, which is a form of direct response marketing. He then provides a sample free report, which well written. But no mention of long copy newspaper ads or direct mail pieces. Seeing as one of my Decompression Marketing Elite clients just notified me that they got over 300 new patients this year from my ads, I think newspaper ads are pretty important!

The other critique is related to the first. Overall the book is a great summary of marketing ideas for every chiropractor to use. But the book is going to be used most by those who are new to practice or operating on a low marketing budget. For example, all of the strategies in the book could be done each month for less than $500 (there is no mention of radio or TV marketing). While this is a great place to start, and even marketing veterans should be doing some of the things Dr. Reizer mentions, there is much more that can be done in the way of effective marketing strategies.

Overall I think it’s a book every chiropractor should have in their arsenal. For those in practice less than 2 years, or for doctors struggling, it is a must read ASAP. For others, this book will be very useful for your staff and as a reference guide for ideas.

Dr. Reizer’s other chiropractic books include:

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The Inexpensive Way to Do Chiropractic Marketing Online

December 14, 2010

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work 300x199 The Inexpensive Way to Do Chiropractic Marketing OnlineIf you’ve been putting off all the internet marketing your practice should be doing, today’s post is going to speed things along nicely. In fact, you could have everything up and running in a matter of days if you follow the advice below.

When it comes to internet marketing, there is a lot of technical stuff to know. There’s building websites, handling email, recording and producing videos, tracking statistics, and more. It can fell like you need a degree in computers just to do it all. This is where you have to make a decision. You can either do the work yourself, or pay someone to do it for you.

Most chiropractors will choose to hire someone else, and that’s a wise decision. This is what’s called “outsourcing”, finding someone else to handle the things you don’t want to.

Why Should You Outsource

There’s no rule that says you personally have to do everything in your practice. You can hire out for someone to answer the phone, clean your office, and even hire another doctor to see your patients if you wanted. It’s even easier online to hire or outsource your work.

Here are just a few reasons you might have for outsourcing your online marketing…

  • You are too busy with your practice.
  • You hate the technical stuff.
  • You could do it, but someone else could probably do it better.
  • You value your time and know that it would take awhile to do some of the technical parts.

How much is your time worth? I’ll bet it’s worth more than the $10-35 an hour you would pay someone else to do all the internet marketing for you. By hiring someone to do it for you, you bring on a “team member” that can help you build the marketing system you’ve always dreamed of. Two chiropractic systems that do it all for you are Get New Patients and The Chiropractic Dashboard.

Where To Find A Team Member

Outside of these Chiropractic-focused programs, you may want someone you have direct control over what they create and make for you, like an employee or independent contractor type setup. Here I’ve listed my most favorite to least favorite places to find a team member for outsourcing work to.

1. Friends and family

I prefer to have team members I know and trust already, instead of going out to find someone I don’t know. If you have a child or relative that’s good with webpages and blogs, they could help you put together the steps we’ve already covered.

2. Your own staff members or patients

If your current staff has the ability to help you in developing your chiropractic internet marketing plan, you should use them. Patients can also be a great source of finding help. Some of your patients will have the technical skills to help you and do so for very little pay. Be careful of the professional “web designer” though, as they are likely to charge you thousands of dollars and change your blog/landing page to their own liking.

3. Any of the following online outsourcing companies

4. Craigslist.com

This site can be an easy way to find an outsourcer or “part time” work at home person to help you with parts of your system.

“What Can I Outsource?”

Here are just a few things you could outsource to the above companies, including the chiropractic specific ones.

  • Build a landing page
  • Set up your auto responder
  • Setup a word press blog on your domain
  • Ghost write your blog posts
  • Create and install your web forms
  • Copy for your landing page (most good copywriters don’t outsource their work on elance.com and other sites)

Other internet marketing tasks you might consider outsourcing are things like press releases, writing articles, blog and forum commenting and other link building strategies. A chiropractic specific service that does this is ASN Solutions. A popular general link building site is Linkvana.

As you can see, there’s plenty of work for an outsourcer or virtual assistant to do. You may like delegating your work so much that you find other things around your office to outsource like compiling patient data, making a mailing list, or doing research for health talks. Who knows, you may even cut back on staff and payroll as a result.

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Giving Thanks for Hard Times?

November 22, 2010

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thanks 300x198 Giving Thanks for Hard Times?A couple of years out of chiropractic college, I had hit rock bottom. No money for rent. Barely enough for food. And certainly no money for Christmas presents for our little daughter at the time. (If you want an exercise in empathy, try telling your two year old that there’s not enough money for even a single gift!)

Not being able to provide for one’s family is a heart-wrenching affair, which can send any “tough guy” into a deep depression. And that’s when I had a huge business awakening. Here’s what I learned:

“It’s not just about your patients!”

I know, you’re probably thinking this isn’t any huge breakthrough at all. But here me out a bit. I had been told over and over in school, by consultants and many industry leaders that “If you take care of enough people, they’ll take care of you” or “Don’t worry about the money, just take care of the patients.” Now both of these have an element of truth. You certainly can’t focus your life on the ‘love of money’. You also can’t be worried about ‘numero uno’ all the time. But the problem with these coined phrases is that they don’t tell the whole story.

You see, I had plenty of patients at the time. But I was giving away so much free care and discounted care that I was barely able to feed my family. People would pull up in Porsches and Jaguars to my office, while I was parting my old jalopy at the other end of the parking lot. I realize now that I was ‘doing stupid’ by the shovel full, but at the time I was under the impression that I just needed to see more patients. More visits from more new patients would solve my problems.

Except that it didn’t solve anything because I was marketing to the wrong patients! And on top of that offering them severely discounted care plans!

That’s why it was a huge breakthrough for me. Because for the first time in practice I realized that patients didn’t give a darn whether I drove a jalopy or a Mercedes. They just wanted their care. And I had a lot of nice caring patients, but in the end it didn’t matter to them how successful I was.

So why on earth am I so worried about what they thought of my recommendations. An extra $10 a visit was nothing to them, but a huge blessing to me and my family at the time.

This is one of the reasons I went from an average of $17 a visit to over $80 a visit — in just a matter of 4 months.

Now it wasn’t just charging more that turned my practice around. Thankfully, I was blessed with a wake-up call on how to use effective marketing too. My marketing plan before had simply been this: whoever calls or comes by asking me to market, that’s what I’ll use to get more patients in the door.

A few thousand dollars later and very few new patients I realized the famous “marketing doesn’t work” saying must be true. Little did I know that this saying was both right and wrong. You can guarantee that crappy marketing does not work. But effective marketing does indeed work. The key is being able to determine between the two!

Lessons to learn from this true story:

#1. If you’re not struggling now, make sure you never have to by doing right things right now. Don’t wait to market when you need new patients. Put a chiropractic ad in the newspaper every month. Make sure your internet marketing plan is up to speed. Send your patients “stick letters”.  And more.

#2. If you are struggling, stop wasting money on ineffective marketing and get some good marketing. Passing out business cards and brochures isn’t going to cut it in most cities. Get an ad set up to run before Christmas. (My Ultimate Chiropractic Ads have a 90 day guarantee. What do you have to loose?)

#3. Be thankful for what you’ve been given. I learned my lesson the hard way. But not a Christmas or Thanksgiving holiday rolls by without me thinking back on those hard times, and being thankful for the blessing I now have: a great wife, four beautiful children and I get to help chiropractors grow their business every day!

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Is This Aussie Crazy or What?

November 17, 2010

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A few months ago I met an super-successful Australian physiotherapist that shares many of my marketing insights and values. (Physio’s in Australia have been dealing with a cash market for years…much like where our market is currently heading.)

When he told me he was giving away 214 marketing tools, a worldwide marketing with hundreds of health practitioners (including many chiropractors), and a monthly marketing CD for less than $100 a month, I thought he was joking.

Click here to see what I mean.

Paul Wright is living proof that a dream lifestyle is possible. He owns 3 successful “Get Active Physiotherapy” clinics in Australia, spends more time at home than his wife likes, never misses a school concert or sports carnival, and visits his clinics for only a few hours each week. He no longer even lives in the same city as 2 of his clinics.

He prefers spending time with his family and friends, at the beach, or at home working on teaching other health professionals how to succeed in business.

How would you like to have the last 20 years of Paul’s best posters, newsletters, articles, lectures, MP3 recordings, handouts and tools that focus on conditions like back pain, neck pain, shoulder and knee injuries and more?

You can grab all 214 of them and much more in his Profit Club Membership Program. All for a measly $67 AUD ($65 US right now) per month.

Here’s what you’ll get…

#1. Unlimited access over 200 marketing resources on the “Member Only Profit Club” website. This includes…

- 14 Medical Doctors Letters and Promotional Materials: Just cut and paste the all or part of these letters to increase referrals and relationships with local doctors.

- 24 General Business Development Items: Includes templates, clinic systems and marketing materials that will increase your clinic productivity and business results.

- 27 Business Building Audio Files: Over 20 hours of MP3s including popular recordings like The 10 Biggest Sales and Marketing Mistakes, The Get Published Interview, The Marketing Triangle and much more.

- 56 Patient and Client Newsletters: Paul and his team currently spend more than 2 days a month specifically writing these newsletters to send to patients and referrers – you can have access to them all. Simply cut and paste the text that you like to build your own newsletter.

- 30 Posters and Signs: Swipe all these high-quality, graphic design marketing materials that Paul’s Get Active has used over the years. Simply add your clinic details to these professional templates.

- 22 Protocols and Procedures: The best business protocols including front desk scripts, sales measurement tools, and cross referral protocols that will immediately increase your revenue.

- 23 Seminar Outlines, Posters and Handouts: Includes seminar handouts, outlines and posters – use these seminars to build your business NOW.

- 13 Vouchers and Other Marketing Materials: Paul’s most effective, creatively designed coupons and flyers that have brought thousands of dollars into Get Active over the years. Simply inserts your contact info and use.

- 5 Financial Tools to Track your Health Business Success: Paul has included here a few of his favorite excel spreadsheets that he uses every day to measure the success of his clinics.

Component #2. Each month you will be mailed an interview with Paul on CD, including topics like: marketing, website search engine optimization, getting more clients, increasing doctor referrals, leadership, customer service and other current issues and opportunities for health care businesses owners.

#3. Marketing Forum. You can instantly access a forum where you and other like minded health professionals can share marketing ideas and thoughts that will benefit everyone – including request signs and posters that our design team can add to the site.

How much for all this?

Only $67 (AUD) a month – and you can cancel at any time. That’s $65 US right now, but the exchange rate changes vary daily so sign up now and lock in this low price.

Join here:
http://www.netofficetoolbox.com/app/?af=1247001

Join now and grab these Three Special, Limited-Time Bonus Offers: Special Bonus #1: Your choice of one of Paul’s “Million Dollar Health Professional” DVDs. (Valued at $125 AUD)

Special Bonus #2:FREE CD Interview “The Biggest Mistakes of Health Business Owners –How They are Costing You Thousands” with Health Business Coach – Anthony Capiaghi, D.C. (Valued at $75 AUD)

Special Bonus #3:FREE CD “How Your Website Can Make Money for Your Health Business” with Web Guru – Derek Recsei (Valued at $75 AUD)

Click Here to Get Everything Listed Above

Yours for greater success,
Michael Beck, D.C.

P.S. Paul has a 30 day money back guarantee so you really risk nothing by joining now. Grab the 214 resources, monthly CD’s, marketing forum and the 3 bonuses now at:

http://www.netofficetoolbox.com/app/?af=1247001

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Does Google Adwords Really Bring in New Patients

November 9, 2010

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Is Google Adwords an effective way of doing chiropractic marketing? And if so why aren’t more chiropractors using it?

Before we go in depth with this question, let’s look at some basic terms. Adwords is a program by Google whereby you can place your ads on their search engine. When people type in certain phrases, called keywords, your ad will show up. If the person clicks your ad, they are taken to the site you have linked up with the ad. You only pay if someone clicks your ad (hence the term “pay-per-click advertising” is sometimes used) and do not pay if your ad only shows up but is not clicked. You bid a certain price for your ad to show for a certain keyword. So I might bid $2 for the keyword “back pain”. To keep it simple, we’ll say that if I’m the highest bidder my ad will show first. If the second highest bidder, my ad will show second, etc. (It’s actually a bit more complex than this, as you can beat out the highest bidder by having a higher click-through rate.)

So with that introduction, let us discuss the use of Adwords for chiropractors.

Fact #1
It’s a proven that your potential patients are on the internet, looking for solutions to their problem. Just look at how many searches Google’s keyword tool show occurred in the last 30 days in the United States:

chiropractor = 450,000 searches
back pain = 1.8 million searches
sciatica = 301,000 searches
neck pain =368,000

These are just a few general keywords. I haven’t even included all the specific keywords like “herniated disc back pain”. If we included all these specialty keywords, you could probably double or triple the categories listed above. Just click on this picture and you’ll see there are over 800 related terms just to back pain.

fact1 300x156 Does Google Adwords Really Bring in New Patients

Now some chiropractors might say, “None of these searchers in my town!” Depending on how big of a city or town you live in, there may be only a few searchers for each keyword. But when you market to multiple keywords, you can bet all those keywords added up together make up some serious numbers. For example, my average ChiroPatients Online client has 798 keywords in their account.

Fact #2
Adwords does work to bring in more revenue. Google’s recent earnings report shows they made $7.29 billion last quarter, up 23% from this quarter last year! And guess where 99% of Google’s revenues come from? Their pay per click advertising. In addition to ads on their site, they also manage (or serve) ads on other large websites like Ebay, Blogspot.com, Youtube, and many more. So the question is why are more and more people spending money on advertising if it doesn’t work? Sure there are a few people out there who will spend money every month regardless of if they ever see a return. But in this economy, no small business is going to shell out tons of money on something if it proves to be a waste of time. And most of Google’s advertising clients are small businesses.

So given these two facts, why aren’t chiropractors making better use of Google Adwords? One of the biggest reasons is due to “bad experiences” with Adwords in the past. (Which sort of reminds me of the patient who’s uncle had a “bad experience” with a chiropractor, so he’s really scared to come in.)

Let’s look at some of the mistakes doctors have made:

1. Using XYZ yellow page company to send you “clicks”.
Clicks in general mean nothing in the broad picture. What you want is quality patients coming to your website and scheduling appointments. So these guys who promise “300 clicks a month” are really not doing much at all for you. You can hire a person in the back room to click your ads just as easy as they can. icon smile Does Google Adwords Really Bring in New Patients

2. Not setting a budget.
Some doctors will try Adwords a time or two, but forget (or not know how) to set a budget. Next thing they know Google is charging them $5000 for 1 days worth of clicks from China. Which bring us to the next mistake…

3. Not setting a geographical radius.
I usually set a 10-20 mile radius around the doctors practice. This means only people searching from computers inside that area can see the ads. If you’re in Paris, TX you don’t want your ad showing up in for people in Paris, France or Paris, Idaho. Plus there are bad people who will hire guys in India or Pakistan to just sit there and click your ad all day, running up your bill, which makes you stop advertising. This is called click fraud and Google will catch it most of the time, but some slip by.

4. Not cutting out bad keywords.
Sometimes you put in words like “chiropractic” but Google keeps showing your ad for searches on “Parker College of Chiropractic”, or some similar keyword. So now you’ve got to tell Google not to do that anymore by labeling that as a negative keyword. This will lower your costs since you won’t be wasting bad clicks anymore.

5. Not testing ads
Just like when you test offline ads, you should be testing Adwords ads too. In most campaign ad groups I’m testing two ads against each other. I’ll then pick the winner, delete the loser and write a new ad to start testing. This will gradually increase the number of people clicking on the ads over time, and lower your costs per click (due to complex algorithms we don’t have time to address here.)

6. Having an ineffective website.
Having a bad website is not a subjective term. Google has a complex system of analyzing your website to see if it will be pleasing to the visitor. Even if you’re not using Adwords, if you have a website they have measured it according to their standards called page rank, quality score, incoming links, internal links, number of pages, content, keyword saturation, and more. So the quality of your site can rise or lower your prices per click.

But more than Google liking your site, you want your site to convert visitors to patients. This can only be done by what’s called a landing page. A landing page will educate the visitor on why they should pick up the phone and call you to schedule now. Most landing pages are designed to fit the specific keyword the person was searching for on Google. So it works like this: person searches for “back pain” on Google.com, they see your ad that talks about back pain, they click the ad and land on a page that tells them why you are the doctor they should see for back pain. One of the biggest mistakes people can make with Adwords is by sending them to a non-specific web-page, like your homepage on your site.

Why aren’t you using Google Adwords? Leave a comment below.

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The Practitioner’s Journey

October 14, 2010

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3D cover small The Practitioners JourneyDan Clements was kind enough to answer a few questions regarding his new book, The Practitioners Journey.

1. Dan, can you give us a bird’s eye view of what your book is all about? (Or maybe this questions is better phrased “Why did you write the book?”)

After a number of years of working with practitioners, and growing our own business, it was becoming more and more evident to me that the biggest challenge facing practitioners wasn’t information, it was complexity.

Time after time we discovered that practitioners had plenty of information, and no shortage of things on their to-do lists. What they had trouble with was how to look at their practices in a way that made it easier to make decisions and continue to move forward.

2. In the first section of the book, you use the metaphor of traveler getting lost in a cave. I see a lot of chiropractors lost in dark caves like you explain in the book. Do you think we’re seeing more chiropractors lately wandering into the darkest parts of their career?

Between economic shifts, health care changes and the sheer amount of competition in some places, I think the idea of being lost in a dark place is something that resonates with many chiropractors.

What’s important to remember is that being lost is temporary. The cave—how we describe that dark stretch—is really a tunnel. There’s an end, and finding it is something that’s within your control.

CE credits aren’t usually what you need to get out of the cave—the dark parts of your career are almost always related to a lack of NON-clinical development. A new technique or tool might be part of it, but it’s usually about embracing the idea that you’re in business, and continuing to develop that side of yourself.

Invest in your non-clinical education. Learn to manage, to lead. To take risk. To market what you offer. Each lights the way a little more.

3. I’m always telling chiropractors that they need to niche their practices, focusing on certain conditions or types of patients they like to work with. How does this compare to your metaphor of “the crystal” and the story of Maya the chiropractor?

Maya is like many other chiropractors today. She’s in a busy market, with competition right down the street. The appointment book is never as full as she’d like. She’s struggling, and stressed.

The real reason that her competition is a problem, though, is that what she offers isn’t any different from other DC’s.

That sameness means she has to compete. And when she competes, there will always be someone who will be cheaper than Maya. Or closer. Or open later. Or with better parking.

The result? Her existing patients don’t have a compelling reason to stay, and new ones don’t have a compelling reason to choose her. Focusing on one type of problem, or one type of patient is one way to avoid that no-win competition.

4. One line I really found helpful in your book is on page 31: “And there’s the great irony of the CAM industry: no one starts out to be in business, yet everyone has to be in order to succeed.”

I think cash practices are on the rise in chiropractic. It’s going to become the new normal. And that means that you don’t just get to be a chiropractor. It means you run a health care business in which you also happen to be the person providing chiropractic services, too.

It’s not a choice. You have two hats to wear (at least), and you have to find a way to get comfortable in them. Your DC hat only gives you the license to provide services. It’s the business owner hat that lets you find the people to deliver them to.

5. There a great section in the book where you give 6 tips to help alternative health professionals bridge the gap between them and MDs. How important is this?

For me, it’s critical. MD’s are still the gatekeepers to the sick in our culture. If you want to reach and help more people, you need to go where they are. In our society, a huge number of them are still in hospitals and MD offices. And that system is being overwhelmed.

Continuing to fight over the same people who already use chiropractic is a race with no winner. The real opportunity lies in the huge chronic health challenges in our culture, and most of those people who need that help are still inside conventional care.

6. Your second strategy for finding more time in our busy lives is to follow Parkinson’s law. What is Parkinson’s law and how can it help chiropractors?

Parkinson’s Law says that work expands to fit the time available for it. In other words, if you give yourself a “day” to do admin work in your practice, it’ll take all day – regardless of how much of it there is to do. The same goes for patient hours. If you offer thirty patient hours a week, it’s common to only bill for half of those or less.

That makes Parkinson’s Law critical for balance. What most DC’s miss out on is the fact that they can almost always earn more in the same time or less. My suggestion is to put your focus on your percentage booked. Start measuring it in your practice, and if you’re not consistently booked at a rate of 75% or more, start cutting back your available hours.

7. How do you think your book can help chiropractors thrive in this tough economy?

I recently interviewed Dan Clements, author of a very helpful book entitled The Practitioner’s Journey.

People find three things helpful in the book. The first is simplicity – the book gives practitioners a way to rise above the overwhelming minutiae of day-to-day life in practice.

The second is a practical way to look at growing your practice. The framework of the book is the same framework we use to do our strategic planning every year—it’s a way to look at your practice from 50,000 feet and make smart decisions about what needs to change so that you can find success on your own terms. When you take a simple framework, and combine it with small, practical and consistent steps forward, you get something very powerful: progress.

Last, I think it’s a book about hope. About believing that there’s no special advantage required to find your way to success – that if you’ve made it far enough to be in practice, you have what it takes to do it successfully.

Thanks for the interview Dan.

Dan Clements, B.Comm., B.A. is the author of The Practitioner’s Journey, and Escape 101: Sabbaticals Made Simple, which has appeared in The Wall Street Journal, Forbes, Success Magazine and on A-list blogs such as Tim Ferriss’s The 4-Hour Workweek.  Dan and his wife Tara Gignac, ND operate StoneTree Clinic in Collingwood, ON. Together they are Contributing Founders of IntegrativePractitioner.com, the premier online community for integrative health care professionals, joining such health care luminaries as Joseph E. Pizzorno, Jr., N.D., Mark Hyman, MD, Alan Gaby, MD and many others.

Their popular practice management blog, www.practitionersjourney.com, attracts thousands of practitioners in diverse health care professions.

Dan lectures at The Canadian College of Naturopathic Medicine on practice management, and speaks regularly on health, business and work-life balance.

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The Magic Pill for Chiropractic Marketing

September 2, 2010

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iStock 000005915115XSmall 200x300 The Magic Pill for Chiropractic MarketingOnce upon a time I thought there was a magic pill to fix my practice. A secret to success. I bought into coaching program after coaching program, thinking they had the answer. I purchased marketing products by the dozens. Jumped at every “opportunity” presented to me by advertising salesmen who came into my office. All for the sake eventually finding that “one” thing that would make my practice successful.

You know what I mean. The magic pill that you can take and all your problems go away. The secret box you open that contains all the strategies for running a successful practice.

One day I woke up and realize that contrary to what certain new age books tell us, there is no “secret” to success. There is no magic pill to fix your marketing worries. You see, I was desperate for solutions. So I would buy one thing after another, thinking it had the complete answer to my practice problems.

Do most marketing products have good content and tools? Sure. But here’s where I went wrong…

I thought 1 product or piece of coaching advice should fix my practice. If it didn’t, I threw it out and went after another one. If you want to truly succeed in chiropractic practice, you’ve got to get rid of this mindset! Packaged one-size-fits-all marketing products aren’t a magic pill.

You’re a unique doctor.  You have unique skills.  You have a very specific background. You have specific needs at this moment.

For many of you, that need is more new patients. So when you get a new product or service, you’re looking to fulfill that need. The purpose of marketing products and services is just that…they’re tools to bring you more new patients.

Notice I said tools. Not THE tool. Anyone who tells you their product or service is the only thing you’ll ever need to bring in new patients is lying. There is not one be-all-end-all method of marketing. There are good and bad ways to market, higher ROI’s, lower ROI’s and complete wastes of time and money.

Why would I say these things when I offer tools like The Ultimate Chiropractic Ads, Decompression Marketing Elite, and ChiroMarketing Academy…even claiming that these are effective, proven and professional (which is all true by the way)?

Simply because I never once claim that these products are the only thing you’ll ever need. They are awesome at bringing in new patients for your practice. Some doctors are getting awesome results (like Dr. Merrit who scheduled 94 patients, 82 of which started care or Dr. Fenn who got 109 scheduled appointments), many others more normal results (around 10-20 new patients per ad.)

But they aren’t the only tool you should use. If one of my ads brings in 10 new patients this month, and your practice needs 20, you don’t throw away the ad and convince yourself it didn’t work. It still brought in 10 new patients for pennies on the dollar! What you do is use 2 or 3 or 4 other marketing strategies to bring in the other 10 new patients. Never just do one marketing method per month. (Yes, that includes just doing referral marketing!)

And if you want the latest, greatest tax strategy or the best way to adjust a fixated calcaneus, the three products listed above aren’t going to do that for you. They are mainly for marketing solutions , with the occasional bonus that helps in other areas.

These days when I buy a product or service, I’m not looking for a totally packaged solution which will solve all my business problems anymore.  I’m just searching for a tip, a step, a checklist, or a tool that can improve my current results. These things are still worth lots of money to me, and I’ll gladly pay for a small increase in success. But I’m no longer running from one thing to the next, throwing away what didn’t fit my idea of a magic pill.

So don’t think you have to use one product, throw it away, use another, throw it away, and so on. That’s not how success works. To be successful you have to add 1 good strategy, plus another good tool, plus another, etc, etc. The days of using 100% of chiropractic coach A’s methods, while trashing on chiropractic coach B’s methods is over. The chiropractic profession is no longer ruled by cults!

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Does Anybody Read Those Long Ads?

August 19, 2010

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ads 300x191 Does Anybody Read Those Long Ads?Often doctors will ask a spouse or front desk CA to look over their ad before it goes to print. A common response these parties give when looking at a long copy ad, like the ones picture on the left, is “who’s going to read all that?” Sometimes these answers will influence the doctor’s decision to run the ad or not.

A professional marketer might ask the same question, but in a slightly different manner saying “is long or short copy more effective?”

Let’s take a look at what some of the best marketers over the past 100 years have said.

David Ogilvy, famous ad marketer, in his book Ogilvy on Advertising said:

“Long copy sells more than short copy, particularly when you are asking the reader to spend a lot of money. Only amateurs use short copy.”

Victor Schwab, How to Write a Good Advertisement

Mr. Schwab tells the story of Max Hart (of Hart, Schaffner & Marx) and his advertising manager, George L. Dyer, arguing about long copy. Dyer said, “I’ll bet you $10 I can write a newspaper page of solid type and you’d read every word of it.”

Hart scoffed at the idea. “I don’t have to write a line of it to prove my point,” Dyer replied. “I’ll only tell you the headline: ‘This Page is All About Max Hart’.”

Jay Abraham, marketing expert says:

Should your letter or E-mail be long or short? Make it long enough to tell a complete, informative, and interesting story.

Jay Conrad Levinson, Guerilla Marketing Handbook with Seth Godin writes:

Don’t be afraid to use lengthy copy. It’s been statistically proven time and time again that ads with more copy draw better than those with less.

Claude Hopkins, author of the classic book Scientific Advertising writes:

Some say, “Be very brief. People will read but little.” Would you say that to a salesman? With the prospect standing before him, would you confine him to any certain number of words? That would be an unthinkable handicap.”

As you can see, all of these marketing giants recommend a longer copy ad over a shorter one. Why? Because it works. More specifically, because long copy allows you to have all the effective components in the ad (like the important ones I mentioned in “5 Secrets to Powerful Chiropractic Ads“).

So who’s going to read all that copy?

A patient who’s looking for a doctor that finally understands them, that finally can relate to their problem, someone that has expertise with their condition that they’ve been suffering from. Put these elements in your long copy, niche-specific ad, and I guarantee patients will read it.

Here are a few cases where patients did respond to the ads. (This does not mean you’ll get exactly the same results as they did, as it’s likely yours would be within the range mentioned here.)

“In total I got 109 appointments setup.” – Dr. Jeff Fenn, Kansas
“We placed the your ad one time in our local Sunday paper at a cost of $331.50 for a ¼ page. We actually got a flood of new patients…19 with just one ad…amazing.” – Dr.’s Brian and Jessica Bell, Dickinson, ND
“We ran the ad in February and have still not collected the insurance money on these patients. So far, we HAVE collected $15,402.11!!!” – Denton James, DC, Ft. Worth, TX
“Last month we ran one of Dr. Beck’s “NeuropathyDr.” ads and we had 94 new patients, 82 started care.” – Dr. Richard Merritt, FL (recently stated on a NeuropathyDr call with Dr. John Hayes, Jr.)

So the point is save your short copy ads for the yellow pages, but use long copy in the newspaper, in direct mail and online.

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Weight Loss and Chiropractic Marketing

August 10, 2010

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weight 300x198 Weight Loss and Chiropractic MarketingDo you have a weight loss program in your office?

It’s no secret the “weight loss” market is a huge industry. Wikipedia reports that “between $33 billion and $55 billion is spent annually on weight loss products and services.” And this is not just a U.S. trend, but one seen in Western Europe ($1.4 billion in sales for 2009), Canada, and Australia. Weight loss has even gone prime time with the popular TV show “The Biggest Loser” where individuals and families compete for the greatest % body fat loss.

IBISworld, a market research company, made an interesting statement in their 2009 report on the weight loss industry. They said:

IBISWorld estimates that about 70 percent of American's dieting attempts
are of a self-help nature.  Although often short-lived, these diet fads are a
positive trend for this sector as Americans ultimately turn to professionals
to help them meet their weight loss goals.

Notice what they are saying. Most people try a weight loss program or diet on their own at home, but because these are “short-lived” the person seeks professional help. As professionals we must be asking ourselves if we should be in the weight loss industry as well.

Another fact to consider is that obesity (defined as BMI over 30) has become an epidemic in America. Obesity is the #1 cause of Type 2 diabetes and 55% of those who are obese will end up with diabetes according to the CDC. Heart disease and cancer are closely linked to obesity as well.

Done right, it can certainly help patients live a healthier life. In addition, your office can be seen as a holistic health clinic, not to mention bringing in a potential revenue increase. Also, it would not take much in to convince an overweight person they need a weight loss program because the media and their MDs have already done quite a bit of the work.

Taking everything into consideration, adding a weight loss program to your practice by year’s end could be a smart move.

I’ve kept this post short because I want it to be more of a discussion. Let’s here what you think.

If you’re already using a weight loss program in your office, comment below and tell us what you think are the pros and cons? If you’re not using a weight loss program in your office, what concerns are keeping you from doing it?

**UPDATE: We’ve had many comments that are simply advertisements for a weight loss product or service. These will be edited or deleted. No phone numbers, links, etc. will be allowed in the comments. This a discussion for chiropractors, not an opportunity to advertise products.**

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Best of the Best

July 22, 2010

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According to Google Analytics, my blog has had near 100,000 pageviews. Today I looked at the most popular articles since the blog started in 2008. You might be interested in seeing the most popular articles by category. Feel free to comment at the bottom of those articles or below this post below.

General Marketing

The Best Months for Chiropractic Marketing

Most Controversial Post

Chiropractic Coaching Lie #3: The High Volume Lie

Spinal Decompression

Decompression Practice Solutions

Referral Marketing

Internal Marketing Strategies, Part1
Internal Marketing Strategies, Part 2

Practice Growth

The Only 5 Ways to Grow Your Practice

Newspaper Ads

Are Chiropractic Ads in the Newspaper Dead?

Internet Marketing

My Top 3 Internet Marketing Strategies

Obamacare and Chiropractic (2nd Most Controversial Post?)

Congress Has Done It, Now What?

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