Last week I wrote a blog post about contact information being easy to find on websites. That post seemed to have stirred up some emotions with a few of my readers and prompted one or two of them to speak out. If you missed that post, you can find it HERE.
As one reader pointed out, after clicking through all of the links in the email sent out to my subscribers, I didn’t even have my contact information on my websites. BUSTED! I was called out and I’ll admit, there was one of my sites that did not have the contact information on the landing page…anywhere! However, in my defense all of the sites, with the exception of that one, do have my contact information on them or a contact page.
Isn’t accountability great? Thanks to the reader who took the time to look and see if I was practicing what I preached, I can now say that the websites for all of the DC Practice Tools marketing products and services are in line with the suggestions shared in that blog post.
In that post I also made a comment about contact pages that only had an email form to fill out and submit, so before anyone checks out my “contact” pages, let me tell you that there is a form. However, this form system creates a support ticket for our products and services. I do this for a couple of reasons, one is to keep track of questions and concerns from my clients and readers. This way I can see where we need to make any changes or improvements and the other reason is so I can track the information and see if my support center is following up on all of the support tickets.
From time to time I like share the frequently asked questions that my staff receives through the support center. Questions are always welcome and it’s always interesting to hear what questions come up even after a person has read over all of the information on one of the product websites. Below are a couple of questions that have been addressed frequently in the last couple of months.
Q: Where can I look at the information for the ads? Topics covered, how many ads do I get, pricing, etc..
A: In the question above, the person is referring to the ads found in the Ultimate Chiropractic Ads package and a breakdown of what comes in the ads package can be found at http://www.ultimatechiropracticads.com/ads
Here’s one more question before I wrap this up;
Q: I had purchased the Ultimate Chiropractic Ads a few years ago, are there any new ads?
A: Yes, there are new ads. Last August I launched the Ultimate Ad Club. There are now 24 newly written chiropractic ads available for purchase. To find out more about the ads club visit http://www.chiropracticmarketingads.com
I want to thank those of you who do leave your comments and send us your feedback. I’m a firm believer that we all have the ability to learn from one another.