Chiropractic Marketing | Chiropractic Advertising | Chiropractic Ads

Last week we looked at three big marketing strategies you should be be doing this year to build your practice. (To read that post, click here.) Today, let us look at four more marketing methods you would be very wise to use in 2011 for your biggest year yet.

#4. Have Your Staff Do “Focused” Spinal Screenings

This recommendation may come as a shock to some of my readers, as I have often times said spinal screenings are a waste of time for most doctors. And I still tell my clients and customers that. For the doctor, it is not a good use of your time to go and spend 4 hours standing at the front of a business, chasing people with a clipboard in hand. I’ve done enough of these types of screenings in my lifetime and 95% of them were a complete waste.

But there are three reasons you should do spinal screenings: (1) you’re new in practice, (2) you’re about to go out of business and need new patients ASAP, or (3) you can have someone else do it for you at a big event. It’s this third one that I recommend you focus on in 2011. A big event would be a huge festival that your town holds once per year, or a large business that let’s your staff come in to screen (like Walmart, Costco, etc.). Notice I said “your staff”, and not you as the doctor. If you want to streamline this process for your staff, and find out how chiropractors are still getting into Walmart to do screenings, I recommend you get Dr. Smith’s Spinal Screening Program.

#5. Email Marketing With Current and Inactive Patients

It’s amazing that many chiropractors still don’t ask for their patient’s email address. It’s as simple as including it on the intake form for all new patients. The reason this is so important in your marketing strategy is that we’re all human, which means we forget things. Patient’s forget appointments unless reminded. And this is especially true of patients who’s treatment plan does not require them to come in often (maintenance or wellness patients, etc.) How much revenue is lost in your practice every week simply because people forgot about their appointments?

The simple solution is to set up a system with your staff to email patients about their appointments. Or society is becoming more and more an email/internet society, replacing the telephone. My dentist emails me a remind before each appointment, which makes a huge difference when I’m extremely busy and likely to forget. Now I don’t recommend this for all patients, but you should make a list of the ones who need to be reminded most. Also, something similar can be done for inactive patients. You can compile an email letter that offers inactive patients to return to care. If your list is set up right, with a click of a button your email can go out to thousands of inactive patients at once. This strategy can really have an affect on your practice in the long run.

#6. Get More PI Patients

As health insurance becomes more difficult to work with in 2011, many chiropractors will turn to seeing more car accident cases. Unfortunately, most chiropractors still think PI marketing is all about using outdated attorney-schmoozing techniques to get new PI patients. While it’s true a few chiropractors do this, its by no means necessary to for having a successful PI practice.

There are much better ways to get new patients from attorneys, as well as MDs, ER rooms, body shops, existing patients, Facebook, and more. This does not mean you must become a 100% PI mill practice. But you should take another look at PI, as the return is much higher because you actually get paid a fair value for your care, if it’s done right. See This PI Marketingprogram for all the new marketing strategies you can use.

#7. Use Direct Mail

Direct mail has long been a tested and proven marketing method in businesses worldwide. But when the recent recession hit, so many companies pulled out of direct mail marketing that the USPS took a huge hit. And unfortunately many chiropractors did the same. Of course cutting back on your direct mail campaign doesn’t make sense if all your competition has done the same. Like newspaper ads, now is the best time to use direct mail, since others are cutting back or convinced it doesn’t work.

What type of direct mail? I would not suggest fancy postcards. Long copy letters and postcards work best, but they must be written well and not sound sleazy or cheap. Also, list selection is important when it comes to direct mail. Getting a good list from a list broker can increase your return on investment drastically. We’ll look closer at direct mail in a future blog post.

The super-successful practice will implement all seven of these strategies. Which of these 7 will you implement this year?

One of the most frequent questions we get about the Ultimate Chiropractic Ads (and even Decompression Marketing Elite) is…

“Can you send me a sample of one of your ads?”

In most cases, I understand that this is an honest, sincere question to see what type of ads I write. Usually, it’s to compare to past advertisements the doctor has used in his office. So I realize people aren’t out to steal my ads. But there’s a big problem with this request. To me, this question might as well be…

“Can you send me $50,000 in cash as a sample, to just look at?”

Why would I equate the two requests? Because unlike custom made advertisements, where a copywriter sends over samples he’s written in other industries, my ads are ready to go for one specific industry. That means any chiropractor can quickly change their name and number, insert them into the paper and start getting new patients. (Like the customer who called us yesterday from North Carolina and said his phone has not stopped ringing after running the neuropathy ad one time, scheduling over 40 new patients so far!)

You see, the ads I write aren’t “samples”. They are real ads I’ve spent quite a bit of time and money researching and writing. We don’t have any samples. The ads are all ads, ready to go and bring in quality new patients. Even if we did have samples, reading it would tell you very little. Unless you’ve spent thousands of hours studying copywriting and testing ads, you’re not going to be able to see the nuances of how my ads work.

That’s not being harsh, just being honest. I’ve had two chiropractors, who’ve spent years writing their own ads, now use mine and love them. They’ll be the first to tell you that their own ads worked okay, but after using mine they won’t likely ever go back.

An advertisement works because it produces new patients. Not because it looks beautiful or professional (although I think my ads are both!) Even if the words of an ad are the most beautiful prose ever written, if they don’t bring in new patients they are rubbish.

To ask the question a slightly different way is to say…

“How are your ads different than what I’ve used before?”

Now this is the question most people want to know, and 90% of the time the ‘question behind the question’ of “can you send me a sample”. There are really only 2 reasons to want a sample. Either to run it and see how it does or to see how it looks and reads to differentiate it from other advertising the doctor has seen in the past.

As an aside, sometimes we get the “if you’re ads are so good, why don’t you let us try one for free, then we’ll buy the rest” type of request. I guess we could do that, if we were willing to get our attorney to write up a very long, lengthy contract, making this requester promise to pay a percentage of what he makes, with various clauses for defaulting on the agreement, etc, then pay said attorney thousands of dollars to prosecute violations of this contract, which we all know would be numerous. OR I could just give you a 90 day trial period with a money-back guarantee, and save both of us some legal bills!

But seriously, if you’re struggling in practice ( I feel for you, as I was once there myself), as hard as it  is to sometimes admit it to ourselves, if the 3 payments are too steep for your budget right now it’s time to hold off from buying. If $365 is too much, then you aren’t going to have the money to run an ad in the paper once you get them. And I know for a fact my ads will not work if you shrink them down to a tiny little business card-sized ad to save money.

As to the question of “how are your ads different”, let me attempt to give a quick summary. (More detailed information about these differences are given on the websites linked above.)

• They work better at bringing in quality new patients. Why? Various reasons: they employ empathy, photos with captions, effective offers with a deadline, etc.
• You get 40 different ads (Or a new decompression ad every month in the Decompression program.), as opposed to a small handful.
• You get multiple sub-niched ads, including neuropathy, fibromyalgia, numbness, sciatica, back pain, headaches, decompression, laser, scoliosis, etc.
• You get a money-back guarantee for 90 days on the Ultimate Chiropractic Ads and an area exclusive 60 day trial (nonrefundable) with no long term commitment with Decompression Marketing Elite. Do the other ads give this?
• You get the “how-to” reports. How to get the best ROI with these ads. How to save money with your newspaper ad rep. How often to run the ads. What size. Which ones work best.
• You get bonus marketing letters that you can use via mail to get more referrals, re-activations, new homeowners and more.

I could go on and on, but these are just a few that I’ve listed here. We really have tried to come up with the best chiropractic marketing product available for you to bring in quality new patients. If you haven’t tried them out, what are you waiting for?

This is part 2 of a two part series. You can read the first part by clicking here.

In my last post, we covered the first 2 mistakes chiropractors make when running their newspaper ads. Today, let’s look at the final 3 mistakes…

Mistake #3. Changing the Picture.

When it comes to a successful chiropractic ad, the picture really is ‘worth a thousand words.’ By using a well placed photo and a caption, much can be said in a very small space. When I write an ad, each photo is selected carefully to portray a certain meaning to the reader. Usually this is a photo that depicts the lifestyle or activity the patient wants to accomplish when they are well.

Also where the picture is placed can make a big difference. A picture placed awkwardly can make the ad seem out of place to the reader, causing him to quickly identify it as an advertisement and skip over reading it. This is why the large Ultimate Chiropractic Ads each have a photo and caption specifically placed in the ad. In some cases that is to the right of the headline. In other ads it’s embedded in the body copy text.

The point here is this: by making changes to the picture in the ad, you could be making a big mistake and hurt your results.

Mistake #4. Taking Out Sections to Make the Ad Smaller

To save some money I’ve seen doctors squish an ad down into a tiny space in the newspaper. Part of what makes an ad work is that it gets noticed. Yet, by taking an ad that was meant to be smaller than a 1/4 page ad and making into a 1/8 (or even 1/16) page ad, you’ve ruined it. It would have been better if you’d saved your money for a bit and ran it as a larger ad size.

Another mistake is thinking that by removing the picture from the ads, you can save a bit on ad space. The biggest reason this is a bad idea is because the caption on a photo is the second read thing in the ad, after the headline. Each of my ads has a photo and caption for this purpose. I want the reader to feel an irresistible urge to read the ad after seeing the headline and photo.

Mistake #5. Writing in Your Own Copy

Unless you have special training in advertising and copywriting, it’s a bad idea to write your own copy into the ad. Even if it’s a small paragraph, this can ruin the flow of the ad and cause it to fail. You’d be better off changing any number of variables — including running a different ad, changing the size of the ad, trying a different paper, running inserts instead of space ads, and more — before trying to write in your own parts.

This was a common mistake made with older ads that have been around in chiropractic. We were told to “write in our own chiropractic story” in to the ad. The problem was that “our own story” made up the first 40%-50% of the ad. And this was the first part the prospect began reading! This meant that if you weren’t trained in copywriting, the success of the ad was almost completely dependent on how well you wrote. Not on the skill of the consultant who wrote the rest of the ad.

It’s better to use ads that require only minimal changes in your contact information (name, number, and address)

Which months are the best to advertise in? Is December or January really a waste of money?

Everyone has an opinion about when to market and when to be a scrooge with your marketing dollars. But there are certain months I have discovered are great to advertise in.

Let’s look at a few conditions…

For auto accident ads, you want to advertise during the times of the year when the weather has an effect. It’s been shown that during icy periods, rain, or fog, more people will get into accidents. This doesn’t mean you can’t run a PI ad during good weather, but after bad weather is best.

If you live in warmer climates, then you would want to run ads that affect people who are more active like golf, etc. Contrary to popular belief, patients do see chiropractors in the summer and you should be marketing then.

It’s much smarter to run ads and keep your marketing up during the summer, than it is to listen to consultants telling you to take the summer off from advertising.

Does the consultant to take off all summer from his marketing to chiropractors?

There is a period of time where you should curtail your marketing, but it’s a short period of time at the end of the year. That’s means the last two weeks of December you should not have a new ad coming out.

Not because people are spending more money at this time, the money is low, and all that fluff.

It’s simply because people are less likely to be considering their health during this time, based on their travel schedule and the things that they have going on. Readership in most newspapers drop during this time too.

No matter what any consultant or colleague says, that’s the only two weeks you should not consider having a live ad in the paper. (That right, all other Holiday weeks are great.)

I would definitely recommend having an ad the first week of December though!

January is typically a decent month only because a lot of people will be considering their health and their new year?s resolutions then. I don?t find January to be the best month, in my experience, but it certainly is a good month for marketing.

Funny story on January.

One consultant I had said that I should market hard in January, because that’s when everyone is “thinking about their health”.  Another consultant I had later said “no, absolutely don’t spend any money on advertising in January, because that’s when everyone’s deductibles start over!”

Who’s right?

Who cares! What month do you not want new patients to come in?

Really, every month is a good month for marketing, even December.

Don’t get the idea because I said don’t advertise in the last two weeks of December you should take the whole month off.

A lot of chiropractors make the mistake of saying…

“I’m going to take December off from marketing. And nope, can’t market in June and July because kids are out of school. November? Well shucks, there’s Thanksgiving, so I better not spend money there. April has Easter weekend, May memorial day weekend, and September has labor day weekend so I can’t market in those months either…..”

You get the picture. Don’t be like this fool who always has an excuse why they aren’t marketing their practice. That mentality is going to hurt your practice.

I’ve known doctors who’ve done these stupid things and have struggled just to keep the doors open. All because they put their marketing on halt for awhile. They thought their referrals would keep them going through these “non-advertising months”.

But where do most referrals come from? They mostly come from new patients or newer patient who’ve started care in the last month.

With all that said, there are some months that have proven to work better for me and my coaching clients.

The best months I’ve found to market were in the middle of the spring and fall (March and April, October and November). I can’t say for certain why that is. I have certain theories, but it doesn’t really matter. The fact is that’s when I’ve found my ads have the best response.

This does not mean that you should only run your chiropractic ads during these months!

It only means you should have more ads running than the normal during these times. November has always been a very good month for me, even with the Thanksgiving holiday in the U.S.

But this is not a hard and fast rule. I only mention it to you so you can test it. One year July was my biggest ever months when it comes to collections and new patients.

Occasionally I’ll get an email asking if my newspaper ads really do work like I claim on the website.

And while I can’t say that they will work 100% of the time in every town, since there are factors outside my control like crummy newspapers, they bring in quite a few new patients.

I often wonder “why are chiropractors so skeptical of good marketing ideas?”

But, then I remember all the hyped up, over-exaggerated claims out there in our profession.

You know the ones that make huge claims with very little to no proof. Websites with almost unbelievable crap. Smooth sounding salesmen on the phone with a rough, scratchy ‘I’m-your-buddy’ voice. Or ads in chiropractic journals with headlines like… 

“208 New Patients with One Ad!”

or

“I have the BIGGEST practice in the whole world and make $145,270.16 per month!!!!”

(I particularly like this last example. I’m thankful he put the exact number down to the penny, because until I saw that 16 cents I was really doubting it. Alas, now my doubts are resolved.)

Maybe these claims are true. It’s certainly possible to get hundreds of patients and have the biggest practice in the world. Yet not very probable.

But it sure would help if they gave some real PROOF to back up these enormous claims!

For example, if there is a testimonial, how about giving the person’s full name and town they live in. And I’m not talking about “Dr. T — California” or “P.M.–Montana” either. I’ve heard of marketers (especially internet marketers) out there who flat out lie and make up testimonials to put on their site. So, just having someone’s initials isn’t enough proof to back up a claim. Especially a big, unbelievable claim.

If a doctor got 202 new patients from one ad, I want to see his name, age, town…maybe even a video of him showing how excited he is.  200 new patients is more than some chiropractors see all year.

What really sets a customer’s mind at ease when buying a marketing product is having a 100% money back guarantee.

If these products and marketers had a guarantee then you could feel better about taking the risk when buying their material. If their claims are hyped up, you’ll know when you buy their product and you can simply send it back.

When I wrote my Ultimate Chiropractic Ads, I knew there would be some skepticism. This is why I put in a 90 day guarantee. If someone isn’t happy — for any reason — they can send it back for a full refund. All I ask is that they run at least 1 ad. That’s fair isn’t it?

So be careful out there. Examine every claim with common sense and reason.

But don’t assume everything that has to do with chiropractic marketing is hype. There are marketing strategies and tools that work to bring in an extra 10, 20 or 30 new patients a month. For most doctors, these are welcome numbers to be adding to their other new patient endeavors.

(If you haven’t read it yet, you should read my last blog post “Death of a Chiropractic Salesman” before reading this one.)

To get down to the bottom of chiropractic advertising, we begin with a story…

In 1898, at the age of eighteen, Albert Lasker left Galveston, TX and traveled to Chicago by train to learn advertising from the agency of Lord & Thomas. As Mr. Lasker learned the ropes of working in the agency, he quickly began to have a burning question…

“What is Advertising?”

You see, Lasker quickly realized that even though his new employer called themselves an “advertising agency”, no one could tell him what advertising really meant. Not his manager, not even the owners of the company. Mr. Lasker did finally come across an ad man, from a rival company at the time, who offered to help him on his quest. The conversation went like this…

“Well”, said Lasker, “what is right in advertising? Can’t you define it for me?”

“Why”, said the friend, “advertising is keeping your name in front of the people.”

To that, Lasker replied, “Well supposing I can’t live that long. Supposing I go broke; that I can’t keep my name before the people. There must be something else to this thing called advertising.”

I need to stop the story at this point and ask…how many chiropractors do this very same thing? How often have you heard, or even said it yourself, “I just need to get my name out there.” While getting your name in front of people certainly won’t hurt (as long as your name is being mentioned in a good way!), you aren’t likely to live long enough to rely solely on it as a way of growing your practice.

Another way chiropractors use this wrong line of thinking is by running ads in the newspaper or putting up websites that only have their name, phone number, etc. They believe this is getting their name out there in front of the reader and therefore, will be enough to get a new patient. This indeed will work if your are the only chiropractor in town, and it’s circa 1951, but for most of us this form of advertising is a complete waste of money.

Back to the story…

Within a few years, Mr. Lasker had become a partner in the agency, yet he still did not have a good definition of advertising. He had come to the conclusion that advertising was simply “news”, since most ads of that day were simply a small space ad announcing a new product. While Lasker was sitting upstairs talking with another partner is their office, a note got delivered to the room by a bellboy.  It read…

Lasker sent a note down immediately saying yes, he’d like to know. Mr. Kennedy was shown upstairs, and the two met. Kennedy asked Lasker, “Do you know what advertising is?”

Lasker said “I think I do. It is news.”

Kennedy replied, “No, news is a technique of presentation, but advertising is a very simple thing. I can give it to you in three words.”

“Well,” said Lasker, “I am hungry. What are those three words.”

At this, Mr. Kennedy revealed the three words that would change advertising forever. He said…

“Salesmanship in print.”

Advertising had always been”salesmanship in print”, and would always be, but Kennedy was the first to put it in those exact words.

This is what your chiropractic advertising must be…in your newspaper ads, on your webpages, pay-per-click ads, email messages, etc. Today, you could slightly change it to be “salesmanship on video” or “on audio” since we have new technologies that can be used to persuade and influence. (If you question whether chiropractors “sell”, you should read my last blog post.)

News, in the form of press releases, can be good for your practice. “Getting your name out” can get an occasional patient or two. But persuading prospects that chiropractic has the answers…and that your office is the office to choose…now that is advertising that will set you apart from your competition and give you a means to obtain success in life.

Are we seeing the end of newspapers as we know it? Hasn’t the internet pushed the newspapers out of business? Should you even spend money putting ads in your local paper?

Since releasing my Ultimate Chiropractic Ads in January of this year, occasionally I get asked the above questions. So I thought it would be a good idea to discuss some of the answers on the blog.

First let’s address the question…”Are newspapers disappearing?”

Before I answer this question, let’s look at a couple of other industries going through tough times. GM and Chrysler are getting bailed out and on the verge of bankruptcy. Yet, new cars are still being sold and, my guess is, will continue to be built for years into the future. In the past year, hundreds of banks have folded and been bailed out by the government. But, I predict banks will be around for a long time. My bank just built a whole new wing for “wealth management”.

What do these businesses have in common? They  made bad decisions for years and are now paying the consequences during a recession. The same goes for large newspaper companies. The newspaper corporations grew large and wasteful. They disconnected with their readership and begin to twist stories into one-sided arguments. Plus, they designed and encouraged the use of poor ads for their clients. When the economy took a dip, these same clients were not willing to pay for advertising that couldn’t bring in a return on investment.

So the answer is yes, some newspapers have gone out of business. But, does this really mean anything? Businesses disappear everyday. A few that have folded: The Rocky Mountain News, Baltimore Examine, Kentucky Post, and the Cincinnati Post. However, the important point here is that newspapers didn’t disappear into thin air in these cities. Someone is still printing papers and making money. For example, the Cincinnati Enquirer, Baltimore Sun, etc.

A recent MarketWatch.com (owned by the Wall Street Journal) report shows newspaper readership down 7% in the last six months. Not surprising, since the economy itself is down more than that. Spending is down. The stock market is down. My retirement account is down 40 %! So, in the big scheme of things, a 7% decline is rather healthy.

Does newspaper advertising still work? Yes, of course it does.  (If a chiropractic office closes it’s doors because of poor marketing, does this mean chiropractic itself no longer works?) But the key is running the right kind of ad.

Here are a few examples of it working in chiropractic offices for 2009…

Dr. Beck, Just an update on the ads I’ve run .  On Feb. 10, I ran the “Could One Hour With This Doctor…” half page ad and got 13 patients to come in . We closed 10 of those for a total of $18,885 already collected. We paid $1134 for the ad. That’s a 16:1 ROI !!

On March 24, we ran the same half page ad and 10 patients have come in. We converted 6 of those so far and have 1 more coming in today for ROF. We have collected $14,,066 so far. That’s a 12:1 ROI !!

I just ran the “Herniated Disc” ad yesterday. We are scheduling patients as we speak.

THANKS!!!
Denton James, DC

P.S. I ran 2 other ads from another source on 1/21/09 and 3/3/09. The ROI is about 5:1, which isn’t bad, but your ads get us 3 times the ROI !!

Here’s another email I received from a doctor running a full page ad (which is not required with my ads, but he did so to get a bigger ROI)…

Hey Doc,
Just wanted to let you know how great the ads are working for me.  We ran the \”Are you living with sciatica or back pain\” ad on March 30, 2009 which is a Monday. It was $2950 for a full page ad. We had 8 new patients scheduled before lunch on Monday.  For the week we ended up with 14 new patients. We have had 3 referrals so far this week. (the week after running the ad). We have a case $ average of around $1500, so we are figuring about $26000 in income. I couldn’t be happier with the ads so far.  We are looking forward to running another ad in the very near future. – Dr. Chad Keeney

But aren’t online news sites competing with newspapers? Yes, but there’s still a lot of money to be made with print newspapers ads. Many newspapers realize they need an online presence, and are now creating hybrid type papers that are in print and online. Some papers have shut down their print editions, but publish regular online newspapers.

This is why you should be in both places. Never focus on one source of new patients too much. Better to diversify. This is very easy to do on the internet. This is why I spend quite a bit of time teaching about internet marketing in my ChiroMarketing Academy.

No one can say if and when newspapers will become obsolete. If you’re concerned about it, my advice is to stop trying to predict the future and focus on what is working now. The Ultimate Chiropractic Ads are bringing in new patients for chiropractors in 2009.

My final recommendation today is this: Keep running effective print ads for all their worth, while putting more and more empahasis on internet marketing strategies.

It’s time for you to experience growth in your practice, even during the recession.

http://www.chiromarketingacademy.com

If you’ve been following my blog lately, you know that I’ve been releasing a sample of the content from the new ChiroMarketing Academy. The Academy is a membership site unlike anything else in chiropractic. Each month, you’ll have access to private lessons and training videos that teach you how to…

- Bring in more quality new patients using print and internet marketing, referrals, internal promotions, and more.
- Convert patients to care using non-forceful techniques. (It took me years of trial and error to discover these!)
- Keep patients for life with very specific high retention strategies and tactics.

I even captured a short video that gives you a sneak peek inside the membership site. You can see for yourself exactly what’s included in ChiroMarketing Academy.

Check it out now:
http://www.chiromarketingacademy.com

If you’re wondering why the membership is such a low price right now, it’s only the first 50 (only 45 remaining) members who join that will get a special charter membership worth 50% off. With over 1000 chiropractors reading this today, I can’t say how long the remaining 45 memberships will last. It could be a week or it could be less than 24 hours. Once all the charter memberships have been taken, the price will double and likely double again in 6 months (since new content is added every month.)

Either way, I advise you to at least take a look at what’s been added to ChiroMarketing Academy and see how the new strategies can help you grow your practice. There’s a 30 day guarantee on your membership, so you risk nothing by giving it a try.

Yours for a more successful practice,
Michael Beck, D.C.

P.S. As a special bonus for those who join ChiroMarketing Academy, I’ve thrown in The Renegade Marketing Letters…proven marketing letters for referrals, reactivations, and event promotions. With these easy-to-implement marketing tools, you can start seeing new patients this week and easily get back your investment in ChiroMarketing Academy immediately.

http://www.chiromarketingacademy.com

Have you ever wanted to send postcards to get more new patients? How about a letter to your inactive patient list or new homeowners in your area?

In this 6 minute video, I’ll show you how to quickly print and mail through the USPS in a matter of minutes. [...]

Has the internet replaced ‘snail mail’ when it comes to marketing?

A recent study by Vertis Communications in Baltimore found that 46% of adults responded to direct mail in 2007. This is only slightly down from 47% in 2003. As powerful as the internet is (and you should be using internet marketing in your practice), advertisements sent via the mail remains a steady and profitable strategy.

Are you using direct mail to bring in new patients for your practice?

Direct mail is one of the oldest forms of marketing. Even with the rise of newer media like radio, internet and TV direct mail marketing still grows each year.

There are many different forms of direct mail — postcards, letters, magalogs, magazines, tear sheets — but postcards and letters are the most often used by chiropractors. If your marketing budget is tight, you should start with postcards then move into letters at a later point.

It’s also important to note that you should not start direct mail until you have other less risky marketing strategies in place — namely newspaper ads and internet marketing. This is because direct mail re-quires more patience and testing to be profitable. But don’t let this deter you, because when used properly, direct mail can be very profitable.

When it comes to postcards, you can choose be-tween the small regular size, a half page size and an oversized postcard. Most direct mail testing shows that the bigger the postcard, the better the response. Of course much of the response will come from the words, or the “copy”, on the postcard.

The success of a direct mail letter can also depend on the copywriting. A personalized letter coming from your office should have the following compo-nents…

-Use a compelling headline that makes the reader want to learn more.
-Open the letter with a question or curiosity, then explain who you are.
-Talk about the health problems you help people with in your office
-Give plenty of testimonials
-Make a good offer for the reader to come in as a new patient.
-Have a P.S. reminding the reader what you are offering

The list you buy is going to determine about 50% of the response you get from direct mail. Make sure that you find a decent list broker so you’re getting good addresses.

An easy list broker to use is www.infousa.com. I really like their map tool which allows you to draw a shape around your office. This allows you to pick certain neighborhoods and developments. You can also select just the new homeowners from their list. Put the letters into a plain white envelope and hand write the address in blue ink. Then put a live stamp, not a metered stamp, on the envelope. Your staff can do all of this for you.

If you can get a special stamp, like an upcoming holiday or a Disney stamp for example, use that one on your direct mail envelopes. This will make it look more like a personal letter when your recipient gets it.

Another direct mail strategy is to use what’s called a “tear sheet”. A tear sheet looks like an ad in the newspaper, except that someone ripped it out and mailed it to you.

You may have seen these before, where they have a post-it note on them that says, “I thought you might want to look at this, J”. (Supposedly everyone knows someone with a name that starts with J.) To use tear sheets, ask your local printer if he’s familiar with printing them.

Oversized postcards are another option. Just print a full sized newspaper ad (like the large ads in the Ultimate Chiropractic Ads) on a large postcard and mail it. In the case of postcards, you can use metered stamps and address labels.

You could also place smaller ads on regular size postcards, lowering the postage cost. However, just like your newspaper ads, the bigger the postcard, usually the better the response.

In 2009, begin implementing direct mail into your marketing plan. But remember, what is written on the postcards is just as important as the list you select to mail to. Don’t just send out some glossy postcard with lots of graphics. Use proven direct response copy or ads.