In a previous post, I gave 7 strategies for getting more traffic to your chiropractic website. Traffic is a good thing, but converting this traffic to new patients is much more important. It’s better to have 10 paying new patients per month, than to have 1000 (non-paying) visitors to your website any month that .
Here are 4 proven methods to convert your website visitors to new patients.
#1. Use a landing page.
Unless your traffic just stumbles upon your website or blog “organically” through Google or some other search engine, they should not be landing on your home page. This is especially true for paid traffic. If you are paying for people to visit your site, you do not want them to get lost in the land of 100 different menus and click options. Do you realize how many places there is to go on most home pages?
Every visitor that comes to your site is looking for a specific solution. They are there looking for the answer to their problem. If you are paying for them to arrive there, either through Pay-Per-Click or other paid means, you want to send them directly to a page made for them.
If you run an ad for the keyword “chiropractic”, you want the landing page to be all about chiropractic and how it can help them.
If your ad is for “low back pain”, you don’t want a bunch of information about sinus problems and headaches. If they are not familiar with chiropractic (most people!), then they might think you can only help sinus problems and headaches, and not their back pain.
#2. Use an Autoresponder.
An autoresponder is a software program that sends follow up messages to a recipient that has asked for information. They are usually pre-loaded in a series and can each be scheduled with a set amount of days in between.
These messages help to build a relationship and trust over time with your potential patients who otherwise would have just visited your website once, never to be seen or heard from again.
This can be very helpful for converting prospects to new patients. You can educate prospects on why they should see you for their problem. You can educate new patients on why they should follow your care plan. You can send out nutritional or general health advice. All of which can be 95% automated and very inexpensive. All that you need is an opt-in form for visitors to sign up on your landing page or blog.
#3. Use Videos.
I mentioned videos in my strategies to get chiropractic web traffic. But videos can also be used in converting traffic to new patients.
Videos on your landing pages are highly recommended. You can make a short 2-3 minute video of you the doctor speaking about how you help with their problem. Or you can use screen recording software of you doing a power point presentation. You can also have patient testimonials and your staff speak on the video.
Videos may sound difficult, but they are very easy to use. Basically, you produce the video, upload it to your website, and then just “embed” it on your webpage. If you use YouTube, these last two steps are very easy.
#4. Use Great Copywriting.
Copywriting uses words, or copy, to promote a business, product or service. The main purpose of marketing copy is to persuade the reader to act. You want your website visitors to act today. You want them to call you now and schedule an appointment. This is the point of your website.
You need to get peoples attention right away, or they will click the back button. This is done with a headline. You also need to have an offer and call to action, or the prospect will not be motivated to act. Think of your landing page like a newspaper ad. It needs to grab the readers attention and persuade them to action.
A great resource to learn basic internet copywriting is Maria Veloso’s book “Web Copy That Sells“. If you don’t want to learn copy yourself, you can hire it out. But expect to pay $1000-$3000 for a newbie copywriter, and $3000-$6000+ for a good copywriter to write your landing page, email autoresponders, and full long copy pages.
Apply these strategies to your chiropractic marketing plan, and you will see more new patients from your website.