Archive | February, 2012

7 Steps to Raising Your Google Adwords Quality Score

February 21, 2012

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pinit fg en rect gray 20 7 Steps to Raising Your Google Adwords Quality Score

The most difficult (and most frustrating for some) part of Google Adwords is dealing with the quality score.

The quality score is a way for Google to keep a high “quality” advertising network. It punishes people for being dishonest and stupid.

So if your website is selling chiropractic services, you are going to pay a lot more for running ads that only talk about back surgeries and don’t mention chiropractic. In many cases you will pay 10 times more!

Therefore, you do not want to make Google mad when it comes to quality score.

Let’s look at some things you can do to raise your quality score…

1. Make sure your keyword is in your ad headline. This means if your ad is about back pain, you should have the word back pain in the headline for sure, and possibly the first line and the domain name. That means in this example, don’t write an ad all about chiropractic and not mention the keyword “back pain”. Google will just think your site has nothing to do with back pain and make you pay a lot more for these bids.

2. Use ad groups in your account. We looked at this one above.

3. Use your keyword in your headline on your landing page. Continuing our “back pain” example above, if your site is really about “back pain”, then you should have that phrase prominently on your website somewhere right? If you don’t, another strike against you in Google’s book. More strikes = higher bid prices.

4. Make sure your landing page or main website loads fast. If your site loads slow, and Google’s searchers are going there, then it can make Google look bad. Would you refer one of your patient’s to a restaurant where the service was slow?

5. Use items on your landing page that makes the visitor stay longer (video,
audio, etc). The longer people stay on your site, and the more pages they visit, the more relevant Google thinks your site is to that keyword. If people go to your site after clicking your Adwords ad, and then click the “back button” immediately, that’s going to lower your quality score.

6. Make sure your landing page has a privacy policy link on it. For an example of this, go to http://www.ultimatechiropracticads.com/ads and look at the bottom of the page for the privacy policy.

7. Put a link on your landing page that links to another website with a lot of
content
(your blog!). This one is a big factor of quality score. Basically, the more pages you have on your site (or a site you link out to) that is relevant to a keyword, the better off you are. So for the keyword “back pain”, you can’t just have a small website with very few pages about back pain. This is why the blog is so important, because it gives you an “article database” of information to link to, some of which will be about “back pain”.

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The Best Time to Send An Email To Your Patients

February 15, 2012

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pinit fg en rect gray 20 The Best Time to Send An Email To Your Patients

Here’s an interesting infographic on the use of email over at Mashable. A couple of things to note:

1. “The average email user receives 147 messages every day, and spends more than 2.5 hours on email a day.”
Wow, that’s a lot of time. I recommend spending no more than 1 hour max per day on email, and only 30 minutes if possible. This means you’ll need to stop receiving emails from people who don’t deliver value. Now you may be wondering why I’m saying this when I send out emails regularly to my list of doctors. But I’m not saying never get emails, only that you should be listening to a handful of people on any one subject, not every single person out there who has an opinion. Hopefully you’re getting value from my emails and this blog, but if you’re not, then you know what to do.

2. The best time to send email messages to your patients is early morning. If you look at the graphs regarding the best time to send emails, they all show that pretty much early morning is the best. Are you doing this now or waiting until later in the afternoon?

This whole infographic was put together by Boomerang for Gmail. I just downloaded the Boomerang plugin for Firefox and look forward to testing it out. Not so much for email broadcasts, but for handling all the individual emails you send or get in your own email box. For broadcasting to your patients, I recommend this email system.

Here’s a short video showing you how Boomerang for Gmail works works.



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How To Track Your Website Stats

February 6, 2012

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pinit fg en rect gray 20 How To Track Your Website Stats

Google Analytics is a free website tracking program,  to use it you’ll need a Google account setup (like gmail, Adwords, etc). If you haven’t, you can (and should) get started with Google Analytics at http://www.google.com/analytics/

It’s fairly easy to install and I’ll show you again in the beginning of today’s video. If you have a techy person who does things for you, the installation should take less than 5 minutes.

Here’s how analytics works. Enter the website you want to track, then they give you a short “script” to put on your page.

Every time someone comes to your website, the script is activated and starts tracking what that visitor does. The script is hidden in your website code, so it’s not even visible on your page.

What This Software Can Tell You

Analytics offers many features and Google adds new features monthly. What I want to do is show you which aspects you need to use and how it will increase the amount of new patients you get from the internet.

Here’s what Analytics reveals about your website and why it’s important to you.

Unique Visitors. What you need to know is the number of “unique visitors”. The stat only counts the visit when they first arrive on the site. No matter how many times they return to the website, they will only be counted as one visitor.

Time on site. Time on site is almost always a good thing. Assuming you have some content on your website (articles, videos, etc) the longer a person stays there, the more involved and interested they are in what you have to say. This is not justification for putting up lots of boring content, as people will still leave fast if it’s not interesting.

Sidenote: Also, “time on site” is very important to your Quality Score when running Google Adwords. You may remember in the last lesson we spent some time on quality score. At this point in time, it appears 1 minute is the critical time for your Adwords landing page. If visitors are staying less than 1 minute, you will be punished on your quality score.

Page Views. Depending on the type of website your tracking, a higher number of page views can be a good indication. For example, a blog site where you aren’t selling anything but just giving away free information is a place you want people to view a lot of pages. This is an indication of someone who wants more information from you.

If you have a “traditional” website with navigation bars and links, a high number of page views may be a bad sign. It’s likely that people are clicking around and having trouble finding the information they want.

Pages/visit. “Pages per visit” is a similar stat to the above page views. This is an important number to track if you have a blog. When running a blog, you want visitors to visit quite a few pages per visit. The reason you want this is because it means they are connecting with you each time they come to the site.

Traffic sources. In my opinion, this is one of the most important stats you can know about your website. Your traffic sources will tell you exactly where people are coming from when they land on your blog, landing page or website.

It will tell you if most of your traffic is coming from Google, Yahoo, MSN, AOL, etc. Use this information to go to these search engines and do pay-per-click (PPC) advertising. If you’re already doing PPC,  use this info to increase the PPC according to where your traffic is coming from.

You’ll also know if another website has linked to you, since people will click through the link and visit your site. The traffic sources page can tell you if your social networking is effective, since you may see visitors coming from LinkedIn or Facebook.

After you release a press release on PRweb, you’ll be able to tell how effective it was as a traffic generator. The same goes for posting articles on sites like Ezinearticles.com

Location of your visitors. Analytics will tell you where your website visitors are located down to the city level. This can be valuable if you practice in a populated area with many surrounding cities. You may notice a majority of your traffic coming from a certain area. Using this information, you can make some offline marketing decisions like where you want to advertise in the newspaper, with direct mail, etc.

Bounce Rate. This is one stat you want to be low. The bounce rate is how many people only see one page of your website and “bounce” off. So if you have a 71% bounce rate, that means almost 3/4ths of the people visiting your site are leaving before viewing another page. A high bounce rates means that people are not finding what they want and are hitting the “back” button on their browser. (A high bounce rate can also hurt your Adwords Quality Score.)

A good bounce rate is between 50-60%, as you can’t expect everyone that hits your site to view more than one page.

 

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