Everyone has an opinion on what works in marketing a chiropractic office. Some will tell you just to “get your name out there” or “hang your shingle”. Others will tell you that if you aren’t speaking at an event every week or holding a spinal screening daily, you aren’t growing your practice.
But the question remains, what truly works to grow your practice?
I have found 7 chiropractic marketing tools that work consistently over time to grow a practice. Before I list all 7, it’s important to mention two important factors that limit your marketing: time and money.
Therefore, you must choose where to spend your time or money wisely. For example, spinal screenings take a lot of time. Since time equals money, most doctors find that their time spent at screenings doesn’t bring in enough money to justify the time spent.
The same goes with your money. If your marketing budget is $2000 per month, you may not be able to do as much marketing as you want right now. So you should spend that $2000 where it will have the best return on investment.
With that said, let’s jump into the 7 Marketing Strategies…
#1. Newspaper Ads.
Don’t think for a minute newspaper ads are dead (see my previous article “Are Chiropractic Ads in the Newspaper Dead?“). It’s by far one of the fastest ways to get new patients in the door. And I’ve heard from many doctors that are getting high returns on their investment, that even during a down economy. For example, a doctor in Northern Ireland wrote me last week to say he’d ran one of my small ads and gotten a 23 to 1 return on investment. Do newspaper ads work every time? Certainly not! Many times the paper is just terrible and has completely lost its readership over the years by ignoring their readers interests. Even my Ultimate Chiropractic Ads don’t work 100% of the time in papers that are failing. But even in a bad paper you can try different conditions and hit on one that works well — like Dr. Carter in Oklahoma did last week with his first neuropathy ad.
#2. An Effective Web Presence.
Everyone knows you have to be marketing on the internet. But the question is what exactly should you be doing there?
The key to marketing your practice online is to think of it like a library. When I take my kids to the library, I want it to be nice and clean, but of utmost importance is the information they have there, i.e. the quality and number of books. And I want that information easily accessible, not buried away in a box somewhere that’s hard to find. The same goes with your internet marketing. People want information and education, not flashy pictures, graphics or 250 links to click on!
Also, notice I mentioned the word “effective” in the subtitle above. This means your only reason to be on the internet is to get new patients. To do this, you need to use tools like email marketing, landing pages, pay-per-clicks ads, facebook, twitter, and more.
#3. A Strategy for Getting Referrals.
We’ve all heard about the mythical chiropractor who gets 50 new patient referrals each month without lifting a finger. But for those of us in the real world, we need to have a strategy laid out to accomplish this. Sure, a few patients will refer people in even if you never did anything. But why not ad a few subtle strategies that make it easier for people to refer. (Realize I’m not talking about forceful procedures either.) Chiropractic referral strategies should include new patient stick letters with referral coupons, monthly print newsletters, email newsletters, blogs, patient appreciation days, and much more.
Even the uniqueness of your office can get you more referrals. For example, my J-Tech ROM system and it’s report I sent home would impress patients so much, they would insist their spouse come in to get tested on it. One lady said “I just had to come in and do this since no other chiropractor I’ve been to has this program.” I could’ve just put the printed reports in their file after going over it, but by sending it home with them it generated more family referrals.
To be continued…